Avory Home Care Solutions
RN-Led · HIPAA-Compliant · AI-Enabled

Stop Denials
Before They Start

The EQUIP™ Pre-Bill Clinical Defense Framework catches documentation deficiencies before claims submission — protecting your revenue at the point of care.

24–48 Hour TurnaroundDual HCS-O / HCS-D CredentialsNo Long-Term Contracts100% U.S.-Based Team
EQUIP™ QA Framework

Clinical Precision Meets
Revenue Defense

A HIPAA-compliant, AI-enabled pre-bill clinical defense system designed to identify risk before submission, standardize documentation quality, and protect agency revenue at the point of care.

EQUIP QA Framework — Clinical Precision Meets Revenue Defense

Pre-Bill QA. Post-Denial Defense. Full-Cycle Clinical Protection.

Built on CMS Conditions of Participation, surveyor methodology, and payer denial logic — EQUIP™ ensures every chart is complete, clinically supported, and defensible at every stage: before billing and when an ADR demands a response.

E

Expertise

RN-led, dual-credentialed clinical reviewers

Q

Quality

Structured deficiency identification with audit triggers

U

Utilization

Optimized documentation workflows in your EMR

I

Improvement

Clinician education feedback loop for lasting change

P

Profitability

Revenue protection through pre-bill risk elimination

🔍

Structured Deficiency Identification

Line-level gaps with high-risk audit triggers flagged in every review.

✏️

Actionable Correction Guidance

Clear clinician instructions with suggested language — not vague feedback.

🔄

Clinician Feedback Loop

Simple, structured communication for rapid correction and education.

🛡️

Compliance & Revenue Protection

Pre-bill risk identification aligned with ADR/UPIC standards.

Core Service Delivery

Comprehensive pre-bill QA covering every critical documentation touchpoint.

Skilled Nursing (SN) Visit Note Reviews

Complete assessment of SN documentation for medical necessity, skilled need, homebound status, and objective clinical data.

Therapy (PT / OT / ST) Visit Note Reviews

Validation of therapy documentation for skilled interventions, functional progress, and treatment plan alignment.

OASIS-E2 Review & Accuracy

Comprehensive OASIS assessment validation ensuring clinical consistency, accurate scoring, and PDGM alignment.

ICD-10 Coding Validation

Diagnosis-to-care linkage validation, PDGM-allowable code verification, and primary diagnosis sequencing review.

Medical Necessity & Skilled Need Verification

Ensures every visit documents clear skilled need, measurable goals, and clinical rationale supporting continued care.

Objective Clinical Data Enforcement

Ensures documentation includes measurable vitals, assessment findings, and clinical data — not cloned or template language.

New Service

ADR Clinical Defense Review™

Comprehensive RN-led clinical review and appeal support that evaluates medical necessity, skilled services, homebound status, and documentation defensibility to strengthen your Medicare ADR response.

$250

Flat Fee · Per ADR Review

Learn More →

Performance & Capacity

10

Notes per QA hour

24–48hr

Completion timeframe

Priority

QA processing available

Scalable

Aligned with agency volume

Avory Home Care Solutions — RN-Led, Compliance-First
Why Avory

Your Long-Term Compliance &
Revenue Integrity Partner

We're not a coding factory or offshore volume processor. Avory is an RN-led, U.S.-based QA partner that embeds directly into your EMR workflows — catching deficiencies before they become denials.

100% U.S.-Based Team

Every reviewer is U.S.-based — no offshore processing, no handoffs across time zones.

Pre-Bill QA & Post-Denial Defense

We strengthen documentation before billing and stand behind agencies when ADRs arrive — covering the full clinical compliance lifecycle.

Dual HCS-O & HCS-D Credentials

Our team holds both OASIS and diagnosis coding certifications.

Flexible Engagement, Built for Partnership

We structure engagements around your agency's needs — not rigid terms. Our goal is to become a trusted, long-term extension of your clinical team.

Scalable to Your Census

From 50 to 200+ charts per month. We grow with you.

Measurable Impact in the First 6 Months

Real numbers from real agencies. EQUIP™ delivers audit-defensible documentation and protected revenue.

$50K–$250K+

Revenue Protected

Average in first 6 months

25–50%

Fewer ADR Denials

Within 60–120 days

10–25%

Less Revenue Leakage

Preventable losses eliminated

≥95%

On-Time SLA

Consistent delivery

Common Denial Patterns We Eliminate

These are the documentation gaps that trigger ADR/UPIC denials — and exactly what EQUIP™ catches before billing.

  • Unsupported medical necessity
  • Unsubstantiated homebound status
  • Lack of documented skilled need
  • OASIS inconsistencies with clinical narrative
  • Diagnosis/PDGM misalignment
  • Plan of care disconnects
  • Missing objective clinical data
  • Cloned or template documentation
ADR Audit documentation review

Simple, Transparent Pricing

No hidden fees. No long-term contracts. Choose the service level that fits your agency.

QA ONLY SERVICES

$60

per QA hour · 10 note reviews/hr

SN and therapy visit note QA powered by the full EQUIP™ Framework. Ideal for agencies needing documentation quality oversight.

  • SN & Therapy Visit Note Reviews
  • Structured deficiency identification
  • Actionable correction guidance
  • Clinician feedback loop
  • Compliance & audit-readiness oversight
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QA CONSULTATION

$125

per hour

Expert consulting for workflow optimization, compliance strategy, QA program buildout, and regulatory readiness.

  • QA program design & implementation
  • Compliance strategy & risk assessment
  • Workflow optimization
  • Regulatory readiness planning
  • Staff training & education
  • Documentation benchmarking
  • Custom KPI development
Schedule Consultation
COMPREHENSIVE PER-CHART QA

Full Chart Reviews + POC

OASIS-E2 Review, ICD-10 Coding, and Plan of Care Review — all included in every chart.

SOC / ROC

SOC/ROC OASIS QA Review

Build a Strong Foundation for Reimbursement, Compliance & Quality Outcomes.

$65

per chart

RN-led review ensuring your SOC and ROC assessments are accurate, defensible, and aligned with CMS requirements before billing.

  • OASIS coding accuracy validation
  • ICD-10 diagnosis sequencing review
  • Homebound status verification
  • Medical necessity & skilled need validation
  • PDGM reimbursement optimization
  • Plan of Care consistency review
  • Medication reconciliation review
  • Documentation defensibility assessment
  • CMS compliance & Conditions of Participation review
  • Actionable QA feedback & correction recommendations

Protect reimbursement, improve quality outcomes, and ensure every admission starts with a clinically defensible record.

Get Started
MOST COMMON
RECERT / FOLLOW-UP

Recertification & SCIC (Follow-Up) OASIS QA Review

Validate Continued Eligibility. Protect Ongoing Reimbursement. Ensure Compliance.

$50

per chart

RN-led review confirming continued home health services are clinically supported, accurately coded, and fully aligned with Medicare coverage requirements.

  • OASIS coding accuracy validation
  • Continued medical necessity review
  • Homebound status verification
  • Skilled need & recertification eligibility assessment
  • Significant Change in Condition (SCIC) validation
  • ICD-10 diagnosis & sequencing review
  • Plan of Care alignment and updates
  • Functional status & clinical progression review
  • Documentation defensibility assessment
  • CMS Conditions of Participation compliance review
  • Actionable QA feedback & correction recommendations

Ensure every follow-up assessment supports continued eligibility, protects reimbursement, and reinforces a clinically defensible patient record.

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DISCHARGE

Discharge OASIS QA Review

Ensure Accurate Outcomes. Protect Reimbursement. Strengthen Compliance.

$40

per chart

RN-led validation that your final assessment accurately reflects the patient's clinical status, supports appropriate discharge, and aligns with Medicare documentation requirements.

  • OASIS coding accuracy validation
  • Functional outcome consistency review
  • Goal achievement verification
  • Skilled need & discharge justification
  • Documentation defensibility assessment
  • Quality measure & Star Rating protection
  • CMS compliance review
  • Actionable QA feedback & correction recommendations

Close every episode with confidence.

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ADR DEFENSE · New Service

ADR Clinical Defense Review™

RN-led clinical review and appeal support for Medicare ADR responses. Includes a complete medical record review, documentation gap analysis, CMS coverage assessment, and a detailed written findings report with your Overall Clinical Defensibility Score.

View full service details →

$250

per ADR review

Flat fee · No hidden costs

Request a Review

Flexible engagements structured around your agency's needs. All services include a clinician feedback loop.

Go Live in 7–14 Days

Minimal disruption. Immediate visibility into documentation risks. Urgent backlogs in as few as 3–5 days.

01

Days 1–3

Discovery

Workflow mapping, EMR access setup, volume assessment, and key contact alignment.

02

Days 3–7

Configuration

EQUIP™ tool configuration, QA template setup, and review protocol calibration.

03

Days 5–10

Live Pilot

Initial chart reviews with feedback loop. Calibrate deficiency thresholds and clinician communication.

04

Days 10–14

Full Integration

Full-volume QA embedded in your EMR. Ongoing optimization and leadership reporting.

Free Newsletter

The Weekly Walkthrough

A one-page, scannable home health documentation + compliance email — delivered every Monday. Built to reduce denial risk, tighten OASIS accuracy, and reinforce audit-defensible habits.

  • Big 3 Reminders (what to double-check)
  • Quick Compliance Hits (fast + practical)
  • OASIS-E2 accuracy tips
  • QA Spotlight: Stop/Start + red flags

Get the next issue

No spam — unsubscribe anytime.

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Ready to Protect Your Revenue?

Schedule a free QA consultation. We'll review your current documentation workflow and show you exactly where EQUIP™ can reduce risk and protect reimbursement.

📞

Call or Text

336-269-5097

Christina Koch, RN-BSN, HCS-O, HCS-D

Owner / Manager

10+ Years Healthcare Quality Audit Experience

Schedule Your Free Consultation